Privacy Policy

PRIVACY POLICY Privacy Agreement DATA USE AND PRIVACY

By visiting the truzcollagen.com website, you are deemed to have accepted the following terms and rules. This statement contains the Privacy Agreement of www.truzcollagen.com.

truzcollagen.com requests some of your personal information (name, age, e-mail, etc.) from you in order to provide better service to its customers. This information collected on Truz Collagen computers is used only within Truz Collagen for periodic campaign studies, designing special promotional activities for customer profiles, and customer "classification" studies aimed at preventing the transmission of unsolicited e-mails. In order to fulfill orders in the best way possible, information regarding the completion of the work is stored at truzcollagen.com and transferred to logistics and cargo companies during delivery when necessary.

Truz Collagen stores and uses customer information to inform about new sales campaigns and to improve product and service presentation. Additionally, anonymous user profiles are used for market research when necessary.

All your credit card and personal information is encrypted with 128-bit encryption using the SSL Secure system, which is the internet security standard. In this way, this information is prevented from being captured by unwanted persons or institutions in any way during your circulation on the internet. Your credit card information requested on the payment page is not kept on the servers of truzcollagen.com or the companies serving it in any way in order to keep the security of our valued customers shopping on the site at the highest level. In this way, all transactions regarding payment are ensured to take place between the bank and your computer via the truzcollagen.com interface.

Daily and weekly informational e-mails will be sent to your e-mail address from the moment you become a member of truzcollagen.com and approve commercial electronic messages. You have the right to make changes regarding these e-mails, give up the service, and restart it at any time. The content of these e-mails may include information about the product or products you have purchased, other products we think you may be interested in, advertisements of 3rd parties, and similar information.

Demographic information is used to adapt our site according to the interests of our users. This information may be shared with advertisers only together with information belonging to other users in order to ensure that advertisements can be adapted to the target audience. No personal information is given in this information in any way; it is only used to make some inferences about user trends as a group and for segmentation purposes.

Collected financial information is used to bill you for the products and services you have purchased. Only the customer can change all the information entered into the system by the customer.

Customer information may only be disclosed to official authorities if this information is requested by official authorities in accordance with the procedure and in cases where it is obliged to make a statement to official authorities in accordance with the provisions of the mandatory legislation in force.

Never write your credit card number or passwords in e-mails you send to truzcollagen.com customer services regarding any order. Information contained in e-mails can be seen by 3rd parties. truzcollagen.com cannot guarantee the security of information transferred from e-mails under any circumstances.

If you have any other questions regarding the protection and security of information, you can always contact us using our e-mail address destek@truzcollagen.com.

COOKIE POLICY

Technical communication files called cookies are small text files that a website sends to the user's computer or mobile phone browser. Cookies help us recognize you, which allows us to make the Site more useful and beneficial for you with content, advertisements, and campaigns that we think will interest you. Cookies can be used to ensure the display of advertisements and campaigns that may interest you when you enter Truz Collagen and to determine whether you are interested in this advertisement after seeing content and an advertisement on Truz Collagen, and whether you have visited the site of the relevant product or service. Cookies can be used to create statistics such as the number of users visiting Truz Collagen, user type, frequency of visits, user behaviors and habits, from which countries users visit the site, etc., regarding the use of the website, in addition to personalizing your website experience.

These "cookies" can also be used to help speed up your future activities on our website. For example, a site can recognize the Personal Information you have provided to avoid using it and asking you for the same information once again. Many web browsers are preset to accept a "cookie". You can set your own web browser to preferably reject "cookies" or to be warned when a "cookie" is sent. Rejecting "cookies" on the site you enter may prevent you from browsing some areas of the site or receiving personalized information when you visit the site.

Information about your computer such as your IP address (a number assigned to your computer when you surf the Internet), the type of Web browser you are using, and the operating system you are using may also be collected and linked to your Personal Information. This is necessary to ensure that our website provides the best web experience for visitors and is an effective source of information.

Some pages you visit may collect information through the use of pixel tags that may be shared with third parties that directly support Truz Collagen's promotional activities and website development.

Finally, we may add the information you have provided to us to other information we have or receive from third parties. We do this for marketing purposes to provide more targeted products and services to meet your needs.

All applications mentioned above regarding your personal data will only be possible if you approve the Personal Data Protection Consent Text prepared for this purpose and presented to you.

The user's visit to this Site means that they consent to the use of cookies within the scope of this policy.

Rights of Persons Whose Personal Data are Processed

Persons whose personal data are processed within the scope of this policy have the right to request information on whether personal data concerning them is processed, if their data has been processed, to request information regarding this, to learn the purpose of processing the data and whether they are used in accordance with their purpose, to know the third parties to whom the data is transferred domestically or abroad, to request correction of the data if it is incomplete or incorrectly processed, to request the deletion or destruction of personal data within the framework of the conditions stipulated in the relevant legislation, to request notification of the correction/deletion/destruction processes to third parties to whom the data has been transferred, provided that it is not impossible or does not require disproportionate effort; to object to the emergence of a result against the person himself/herself by analyzing the processed data exclusively through automated systems and to demand the compensation of the damage in case of damage due to the processing of the data in violation of the relevant legislation.